I build systems that
manage themselves.

I'm Mark Ringo — I've been building, breaking, and fixing IT infrastructure since the late 1980s. What started with early networking and systems work evolved through three decades of increasingly complex environments: from retail networks at Pier 1 Imports, to consulting at Arthur Andersen where I helped design server infrastructure and data center implementation for XM Satellite Radio and architected directory services for the Chevron/Ultramar Diamond Shamrock energy merger, to joining Hitachi Consulting as a founding-day Senior Systems Engineer, to serving as SVP of Global Infrastructure at Citibank, supporting North American Credit Cards Business Operations.

Along the way I served as CTO at Triencon Services for seven years — designing hybrid public/private clouds, deploying pervasive encryption across the firm, building multi-node DirectAccess IPv6 VPN infrastructure, and hardening Active Directory for electric grid control networks under NERC CIP requirements. I went on to lead infrastructure architecture at Simmons Bank before landing at Steeves & Associates, Canada's first certified Microsoft Cloud Partner.

Today my work lives at the intersection of cloud-native endpoint management, DSC v3, and AI-augmented operations. I build tools that let tens of thousands of Intune-managed endpoints configure, secure, and remediate themselves — and I'm training custom LLMs on the domain knowledge to make that even better.

I hold a BS in Management Information Systems from the University of Texas at Arlington. I live near Alberta Beach, Alberta, where my home lab mirrors the enterprise patterns I deploy professionally — and where my cat Chaos continually stress-tests my exit door sensor automations.